Strategic Assessment
HOW A BUSINESS PERFORMS IN A FAST-MOVING WORLD
Question #3: We have created a unique “Customer Value Proposition” that
focuses on delivering those five attributes that customers think about
when buying a product/service like ours.
Caveat. Most businesses
mistakenly design products/services around the feature-sets that the
business wants to offer. The result is a set of “me-too” or “so-what?”
products that fail to inspire customers.
Instead, by discovering the key
attributes your targeted customers actually value, and strategically
combining them into a cascade of high-value, highly-differentiated
“Customer Value Propositions” (for example, by using Carlos Dias’
Value-Mapping Predictive Scenario™ tools), you create products/services
that are so attractive, your customers feel compelled to buy
them. The result? Forget about price wars. Your Customer
Value Proposition-based brands make your competitors’ products
irrelevant.